Trip.com Partner Hub

Leading travel supplier platform within Asia-Pacific region, backed by Trip.com Group's market dominance

Trip.com Partner Hub is the B2B platform and partner ecosystem of Trip.com Group (formerly Ctrip), one of the world's largest online travel agencies. The platform serves as the primary interface for hotels, airlines, car rental companies, tour operators, and other travel service providers to connect with Trip.com's extensive customer base across Asia and globally. Through the Partner Hub, suppliers can manage their inventory, pricing, bookings, and customer interactions while accessing Trip.com's distribution network that reaches hundreds of millions of travelers. The Partner Hub operates as a critical component of Trip.com Group's marketplace model, facilitating the two-sided marketplace that connects travel suppliers with consumers. It provides partners with tools for real-time inventory management, dynamic pricing, analytics and reporting, promotional campaign management, and customer review management. The platform supports Trip.com's expansion strategy by making it easier for global travel providers to tap into the lucrative Chinese outbound travel market and broader Asian travel demand. As a subsidiary platform of the publicly-traded Trip.com Group, the Partner Hub benefits from the parent company's significant technology infrastructure, market presence, and financial resources. It competes in the highly competitive online travel distribution space where building and maintaining strong supplier relationships is essential for marketplace success.