Clinc

Leading conversational AI provider for financial services before acquisition

Clinc was an artificial intelligence company founded in 2015 that developed advanced conversational AI and natural language understanding technology. The company specialized in creating voice-enabled virtual assistants primarily for the financial services industry, enabling banks and credit unions to offer sophisticated voice banking experiences to their customers. Clinc's platform was known for its ability to understand complex, multi-intent queries without requiring extensive training data. The company gained significant traction in the banking sector with its Finie product, a conversational AI assistant that allowed customers to check balances, transfer money, pay bills, and perform other banking tasks through natural conversation. Clinc expanded beyond financial services into automotive, telecommunications, and other verticals, positioning itself as a leader in enterprise conversational AI. In September 2022, Clinc was acquired by Barclays, the British multinational bank, which integrated Clinc's technology and team into its operations. The acquisition marked the end of Clinc as an independent entity, with Barclays absorbing the technology to enhance its own digital banking capabilities and AI-driven customer service solutions. Prior to the acquisition, Clinc had raised over $50 million in venture funding and served numerous financial institutions across North America.