The End of the Marketing Blast: Retail Enters the Conversation Era

Personalized messaging jumps 50% year-over-year at Endear Retail brands are no longer relying on one-off mass marketing to reach customers. Instead, they are increasingly engaging shoppers through continuous, personalized conversations across email, SMS, and WhatsApp, according to new data from Endear, the retail CRM for modern brands. After analyzing more than 22,000 personalized campaigns and […]

Last updated May 4, 2026 by ATDb automated enrichment