Verint Launches Agent Factory to Orchestrate Humans and AI Agent Workforces

Agent Factory Enables Verint Customers to Deliver Measurable CX Outcomes at Scale Verint® announced a new capability at Engage 2026 that helps organizations scale CX Automation: Verint Agent Factory. This new AI orchestration environment gives enterprises the ability to build, configure and manage the hybrid workforce of human and AI agents. As Agentic AI becomes central to customer […]

Last updated Oct 21, 2026 by the ATDb Editorial Team