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Morgan Flatley

Operator

Morgan Flatley serves as Global Chief Marketing Officer at McDonald's, one of the world's largest and most recognized consumer brands, where she leads marketing strategy across more than 100 countries. She is widely recognized for modernizing McDonald's marketing approach by integrating digital-first strategies, data-driven personalization, and loyalty program innovation — most notably the McDonald's Rewards program — into a brand that reaches hundreds of millions of consumers daily. Her work sits at the intersection of traditional brand marketing and modern AdTech, leveraging first-party data, mobile engagement, and programmatic capabilities at a scale few marketers ever encounter.

Last updated Jun 11, 2026 by ATDb automated enrichment

Role
Global Chief Marketing Officer
Company
McDonald's
Based
Chicago, Illinois, United States
Years in industry
20 years

Bio

Morgan Flatley serves as Global Chief Marketing Officer at McDonald's, one of the world's largest and most recognized consumer brands, where she leads marketing strategy across more than 100 countries. She is widely recognized for modernizing McDonald's marketing approach by integrating digital-first strategies, data-driven personalization, and loyalty program innovation — most notably the McDonald's Rewards program — into a brand that reaches hundreds of millions of consumers daily. Her work sits at the intersection of traditional brand marketing and modern AdTech, leveraging first-party data, mobile engagement, and programmatic capabilities at a scale few marketers ever encounter.

Career

  • Chief Marketing Officer, U.S.

    McDonald's · 2017-2022

  • Senior Vice President, Marketing

    PepsiCo · Prior to 2017

  • Various Marketing Leadership Roles

    PepsiCo · 2000s-2017

Expertise & education

Expertise

Brand Marketing at ScaleFirst-Party Data StrategyCustomer Loyalty ProgramsDigital TransformationMobile MarketingProgrammatic AdvertisingConsumer EngagementPerformance Marketing

Education

  • BA, University of Notre Dame

Speaking topics

Brand marketing at global scaleLoyalty and first-party data strategyDigital transformation in QSRConsumer engagement in a data-driven world

Recognition

Notable achievements

  • Launched and scaled McDonald's MyMcDonald's Rewards loyalty program globally, rapidly amassing tens of millions of active members
  • Led McDonald's U.S. marketing through significant digital transformation and brand revitalization
  • Elevated McDonald's digital and mobile ordering ecosystem as a core marketing and data asset
  • Oversaw some of the most culturally resonant McDonald's campaigns in recent years, including celebrity meal collaborations

Awards

Ad Age Leading Women honoreeRecognized among top CMOs in consumer marketing by various industry publications