F
Freshdesk
AcquiredSan Mateo, California, United States · Founded 2010
5001-10000 employees · FRSH
Sourced & current · updated Jun 8, 2026Website
Freshdesk is a cloud-based customer support platform by Freshworks that helps businesses manage customer conversations across email, phone, chat, and social media from a single unified inbox.
Where they sit
Customer Engagement
One of the leading cloud-based helpdesk platforms globally, known for competitive pricing and ease of use relative to enterprise incumbents like Zendesk and Salesforce Service Cloud
Ownership
Parent: Freshworks