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Brief
Fjord was acquired by Accenture Song (2013).

Fjord

Design & Innovation ConsultingConsultancy

Fjord is a design innovation agency focused on helping clients develop and implement digital and design strategies.

Last updated Oct 5, 2026 by the ATDb Editorial Team

Founded
2001
HQ
London, United Kingdom
Parent
Accenture
Connections
9

AI-drafted from public sources17 sources cited

At a glance

Employees
1001-5000
1integrations7competitors1corporate family

About

A globally recognized service-design sub-brand within Accenture Song, known for human-centered design and enterprise innovation consulting.

Fjord is a design innovation agency focused on helping clients develop and implement digital and design strategies. Under managing director of design strategy and innovation Nandini Nayak, Fjord works with clients such as Philips, Adidas, Harvard Medical School, and Citibank, with analytics and creative disciplines gradually converging within its practice. Fjord itself does not consult on paid media strategies, though Accenture Interactive does. Fjord and Accenture Interactive collaborate on client engagements approximately 90% of the time, with Fjord taking the lead on strategic design work while Accenture Interactive handles marketing services, analytics, and technology when required. Source 1: adexchanger.com — How Fjord Guides Clients Through Digital Maturation Source 2: adexchanger.com — How Data And Creativity Come Together At Fjord, ...

Business model

Consulting / Professional Services

Target market

Enterprise

What they offer

  • Service Design Consulting

    End-to-end service design engagements helping enterprises redesign customer and employee experiences.

  • Fjord Trends Report

    Annual publication forecasting key shifts in design, technology, and human behavior, widely used by industry leaders for strategic planning.

  • Design Research

    Qualitative and quantitative research methodologies to uncover human insights that drive product and service innovation.

  • Rapid Prototyping & Innovation Sprints

    Structured design sprints and prototyping workshops that accelerate concept development and validation for enterprise clients.

Key features

Human-centered design methodologyGlobal network of 36 studios at peak scaleAnnual Fjord Trends thought-leadership reportCross-industry enterprise design expertiseIntegration with Accenture Song's broader creative and technology capabilitiesDesign research and strategic foresight

Use cases

Enterprise digital product and service redesignCustomer experience transformationDesign strategy and innovation roadmappingEmployee experience designBrand and service innovation for financial services, healthcare, and retail

Customer segments

Global enterprise corporationsFinancial services firmsHealthcare organizationsRetail and consumer brandsTelecommunications companiesPublic sector and government agencies

Tech & specs

Technology stack

Design thinking frameworksPrototyping tools (Figma, Sketch, Adobe XD)Research and analytics platformsAccenture Song technology ecosystem

Security & compliance

GDPRAccenture enterprise security standards

Deployment

On-site consultingRemote/virtual engagementsHybrid delivery model

API

No

Corporate history
  1. 2001 · Founded
  2. 2013Acquired by Accenture Song
    Still operating as part of Accenture Song
Connection details
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