Fjord
Fjord is a design innovation agency focused on helping clients develop and implement digital and design strategies.
Last updated Oct 5, 2026 by the ATDb Editorial Team
AI-drafted from public sources17 sources cited
At a glance
About
A globally recognized service-design sub-brand within Accenture Song, known for human-centered design and enterprise innovation consulting.
Fjord is a design innovation agency focused on helping clients develop and implement digital and design strategies. Under managing director of design strategy and innovation Nandini Nayak, Fjord works with clients such as Philips, Adidas, Harvard Medical School, and Citibank, with analytics and creative disciplines gradually converging within its practice. Fjord itself does not consult on paid media strategies, though Accenture Interactive does. Fjord and Accenture Interactive collaborate on client engagements approximately 90% of the time, with Fjord taking the lead on strategic design work while Accenture Interactive handles marketing services, analytics, and technology when required. Source 1: adexchanger.com — How Fjord Guides Clients Through Digital Maturation Source 2: adexchanger.com — How Data And Creativity Come Together At Fjord, ...
Business model
Consulting / Professional Services
Target market
Enterprise
What they offer
Service Design Consulting
End-to-end service design engagements helping enterprises redesign customer and employee experiences.
Fjord Trends Report
Annual publication forecasting key shifts in design, technology, and human behavior, widely used by industry leaders for strategic planning.
Design Research
Qualitative and quantitative research methodologies to uncover human insights that drive product and service innovation.
Rapid Prototyping & Innovation Sprints
Structured design sprints and prototyping workshops that accelerate concept development and validation for enterprise clients.
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
No
- 2001 · Founded
- 2013Acquired by Accenture SongStill operating as part of Accenture Song