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Gigya was acquired by SAP.
Brief
G

Gigya

Gigya enabled brands to build trusted, consent-based customer identity profiles at scale, combining social login, progressive profiling, and privacy compliance into a unified platform that fueled personalized marketing.

San Jose, California, United StatesFounded 2006

Last updated May 13, 2026 by ATDb automated enrichment · Connections updated May 18, 2026

Industry
Customer Identity and Access Management (CIAM)
Business Model
SaaS
Target Market
Enterprise
Employee Count
201-500
Funding
$105M
Revenue Range
$50M-$100M
Parent Company
SAP
API Available
Yes
Market Position

Market leader in enterprise CIAM prior to acquisition; recognized as a pioneer in social login and consent-based identity management

Overview

Gigya was a leading Customer Identity and Access Management (CIAM) platform founded in 2006, enabling brands to build unified customer identity profiles through social login, registration-as-a-service, and consent management. The platform allowed enterprises to collect, store, and leverage first-party customer data while maintaining compliance with privacy regulations, making it a critical tool for marketers seeking authenticated, permissioned audience data. Gigya's technology sat at the intersection of identity, data management, and marketing technology, integrating with CRM systems, DMPs, and marketing clouds to enrich customer profiles with behavioral and social data. Its social login capabilities allowed users to authenticate via Facebook, Google, Twitter, and other providers, while simultaneously enabling brands to capture structured, consented data at scale. The platform served hundreds of major enterprise clients across media, retail, financial services, and travel verticals. In September 2017, SAP acquired Gigya for approximately $350 million, integrating its CIAM capabilities into the SAP Customer Data Cloud (part of SAP Customer Experience, formerly SAP Hybris). The acquisition underscored the growing strategic importance of identity and consent management in the enterprise marketing stack, particularly as GDPR compliance became a pressing concern. Under SAP, Gigya's technology continues to power customer identity solutions for large enterprises globally.

Products & Features

Registration-as-a-Service

Customizable, hosted registration and login flows enabling brands to collect first-party customer data with consent

Social Login

Allows consumers to authenticate using existing social network credentials (Facebook, Google, Twitter, etc.) while capturing permissioned profile data

Identity Storage

Centralized, scalable cloud database for storing and managing customer identity profiles and social data

Consent Management

Tools for capturing, storing, and enforcing user consent preferences in compliance with GDPR and other privacy regulations

Single Sign-On (SSO)

Enterprise SSO capabilities enabling seamless authentication across multiple brand properties and domains

Progressive Profiling

Gradually enriches customer profiles over time by requesting additional data at contextually relevant moments

Identity Sync

Real-time synchronization of customer identity data with CRM, DMP, and marketing automation platforms

Key Features
Social login with 30+ identity providersGDPR and CCPA consent managementProgressive profiling and data enrichmentCentralized customer identity databaseSingle Sign-On across brand propertiesReal-time data sync with marketing stackCustomizable registration flowsFraud detection and identity verification
Use Cases
Replacing anonymous cookies with authenticated first-party identity dataGDPR and CCPA compliance through structured consent captureUnifying customer identity across web, mobile, and app propertiesEnriching CRM and DMP profiles with social and behavioral dataReducing registration friction via social loginBuilding loyalty and subscription programs with verified identitiesEnabling personalized marketing based on consented customer profiles
Customer Segments
Media and publishing companiesRetail and e-commerce brandsFinancial services firmsTravel and hospitality companiesTelecommunications providersConsumer packaged goods brands
Corporate history
  • 2006Founded
See integrations with Gigya (10)

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