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NetBase Quid

NetBase Quid

Consumer & Market Intelligencenetbasequid.com

NetBase Quid combines AI-powered social listening with deep market and competitive intelligence to give enterprises a 360-degree view of consumers, markets, and competitors in real time.

Last updated Oct 25, 2026 by the ATDb Editorial Team

Founded
2004
HQ
Santa Clara, California, United States
Connections
12

AI-drafted from public sources5 sources cited

At a glance

Employees
501-1000
Funding
$100M+
Revenue
$50M-$100M
11integrations1competitors

About

A leading enterprise consumer and market intelligence platform, recognized by Forrester and Gartner as a top-tier social analytics and insights solution.

NetBase Quid is an enterprise-grade consumer and market intelligence platform formed through the merger of NetBase and Quid in 2020. The combined company delivers AI-powered analytics that help brands, agencies, and consultancies understand consumer sentiment, market trends, competitive landscapes, and emerging opportunities. By integrating social media listening with structured and unstructured data analysis across news, patents, academic research, and financial filings, NetBase Quid offers a uniquely comprehensive view of market dynamics that goes well beyond traditional social analytics tools. The platform serves global enterprises across industries including CPG, financial services, healthcare, retail, and technology. Its core capabilities span social listening, trend analysis, competitive intelligence, campaign measurement, and innovation tracking. NetBase Quid's AI and NLP technology processes billions of data points to surface actionable insights, enabling clients to make faster, more informed strategic decisions. The company has been recognized as a leader in social analytics and consumer intelligence by major analyst firms. The merger was announced in January 2020, with NetBase CEO Peter Caswell as chairman and CEO and Quid CEO Bob Goodson as president; both companies were venture-backed (NetBase by ORIX Ventures and others, Quid by investors including Salesforce Ventures and RELX). In December 2021 NetBase Quid acquired the social media analytics provider Rival IQ.

Business model

SaaS

Target market

Enterprise

What they offer

  • NetBase Social Analytics

    Real-time social media listening and sentiment analysis platform tracking brand health, campaign performance, and consumer conversations across social channels.

  • Quid Intelligence Platform

    AI-powered market intelligence tool that analyzes large volumes of unstructured text data from news, patents, research, and financial documents to identify trends and competitive signals.

  • NetBase Quid Trends

    Trend detection and forecasting tool that surfaces emerging consumer and market trends before they become mainstream.

  • Competitive Intelligence Suite

    Tools for monitoring competitor activity, market positioning, and share of voice across digital and traditional data sources.

  • Campaign Analytics

    Measurement and optimization tools for tracking the performance and sentiment impact of marketing campaigns in real time.

Key features

AI-powered natural language processing (NLP) for sentiment and theme extractionReal-time social media monitoring across 190+ countries and 42+ languagesUnstructured data analysis across news, patents, academic papers, and filingsVisual network mapping of topics, companies, and trendsCustomizable dashboards and reportingTrend forecasting and innovation trackingAudience segmentation and consumer profilingCompetitive benchmarking and share of voice analysis

Use cases

Brand health monitoring and reputation managementConsumer sentiment and voice-of-customer analysisCompetitive intelligence and market landscapingProduct innovation and trend identificationCampaign measurement and optimizationCrisis detection and communications strategyM&A due diligence and investment researchAudience insights and segmentation for marketing strategy

Customer segments

Fortune 500 enterprisesConsumer packaged goods (CPG) brandsFinancial services and investment firmsHealthcare and pharmaceutical companiesRetail and e-commerce brandsManagement consulting firmsAdvertising and media agenciesTechnology companies

Tech & specs

Technology stack

Artificial Intelligence (AI)Natural Language Processing (NLP)Machine LearningBig Data processingCloud infrastructure (AWS)RESTful APIsData visualization engines

Security & compliance

SOC 2GDPRCCPAISO 27001

Deployment

Cloud

API

Yes

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