Enables travel, hospitality, and entertainment brands to unify customer data and deliver real-time personalized experiences across all touchpoints through AI-driven decisioning and orchestration.
Last updated Mar 8, 2026 by AI Enrichment
Leading CDP provider for travel and hospitality verticals, now part of Sitecore's enterprise DXP offering
Boxever is a customer data platform that specializes in delivering real-time personalization and customer intelligence for travel, hospitality, and entertainment brands. Founded in Dublin, Ireland, the company built its reputation on helping airlines, hotels, and other experience-driven businesses unify customer data and orchestrate personalized interactions across digital and physical touchpoints. The platform combines customer data management with decisioning capabilities to enable marketers to deliver contextually relevant experiences at scale. In October 2019, Boxever was acquired by Sitecore, a leading digital experience platform provider. Following the acquisition, Boxever continues to operate as a distinct product within Sitecore's portfolio, marketed as 'Boxever by Sitecore' or integrated into Sitecore's CDP offerings. The platform maintains its focus on travel and hospitality verticals while benefiting from Sitecore's broader enterprise customer base and resources. Boxever's technology has become a core component of Sitecore's customer data and personalization strategy, particularly for experience-driven industries. Today, Boxever operates as part of Sitecore's ecosystem, serving major global brands in the travel and hospitality sectors. The platform continues to evolve under Sitecore's ownership, combining its original CDP capabilities with Sitecore's content management and digital experience tools to provide comprehensive customer experience solutions for enterprise clients.
Customer data platform that unifies customer data from multiple sources to create comprehensive customer profiles
AI-powered decisioning engine that determines the next best action or offer for each customer in real-time
Tools for designing and executing personalized customer journeys across channels and touchpoints
Analytics and insights capabilities for understanding customer behavior and preferences