Braze

Recognized leader in cross-channel marketing and customer engagement platforms, consistently ranked in Gartner Magic Quadrant, Forrester Wave, and IDC MarketScapes

Braze, Inc. is an American cloud-based software company headquartered in New York City that serves as a customer engagement platform for businesses engaged in multichannel marketing.¹ Those channels span both in-product touchpoints — including in-app messages, Content Cards, and Banners — and out-of-product delivery via email, push, SMS, MMS, RCS, WhatsApp, LINE, and webhooks.² Campaign orchestration is handled through a campaigns tool for single messages and Canvas for multi-step customer journeys, where welcome series, cart abandonment flows, and post-purchase sequences are built.² In 2023, Braze updated its artificial intelligence capabilities and rebranded them as Sage AI by Braze.¹ Braze became a publicly traded company in November 2021 on Nasdaq under the ticker BRZE, and by 2023 had surpassed $500 million in CARR while earning recognition as a leader in the Forrester Wave, Gartner Magic Quadrant, and IDC MarketScapes for cross-channel marketing.³ Source 1: wikipedia.org — Braze, Inc. Source 2: relationshipone.com — Understanding the Braze Customer Experience Platform Source 3: braze.com — About Braze | Our Company, History, Leadership Team