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Brief
Marketing Cloud Next

Marketing Cloud Next

A single agentic marketing platform built on unified customer data that autonomously executes full-funnel campaigns across B2B and B2C, replacing the need for multiple disconnected marketing tools.

salesforce.comSan Francisco, California, United StatesFounded 2025Parent: Salesforce Marketing Cloud

Last updated Jun 6, 2026 by ATDb automated enrichment · Connections updated Jun 10, 2026

Industry
Marketing Automation / MarTech
Business Model
SaaS
Target Market
Enterprise
Employee Count
10000+
Revenue Range
Part of Salesforce's ~$35B+ annual revenue
Stock Symbol
CRM
Parent Company
Salesforce Marketing Cloud
API Available
Yes
Market Position

Salesforce's flagship unified marketing platform, positioned as an AI-first, full-funnel solution for enterprise B2B and B2C marketers competing at the top of the MarTech market

Overview

Marketing Cloud Next is Salesforce's next-generation marketing platform, announced at Connections 2025 (June 11–12, 2025). It represents a fundamental consolidation of Salesforce's marketing technology portfolio — unifying nine prior marketing acquisitions (including ExactTarget, Pardot/Marketing Cloud Account Engagement, Datorama, and others) into a single, cohesive application. Built natively on Salesforce Data Cloud (Data 360) and powered by Agentforce, it delivers AI-driven, agentic marketing automation across the full customer funnel for both B2B and B2C use cases. The platform is designed to eliminate the fragmentation that had long plagued Salesforce's marketing suite, offering marketers a unified data foundation, AI agents that can autonomously plan and execute campaigns, and deep integration with Salesforce CRM and commerce products. Agentforce-powered agents can handle tasks such as audience segmentation, content personalization, journey orchestration, and performance optimization with minimal human intervention, positioning the product at the forefront of the agentic AI wave in enterprise marketing. In the broader AdTech and MarTech ecosystem, Marketing Cloud Next competes directly with Adobe Experience Cloud, HubSpot, Oracle Marketing, and SAP Emarsys. Its significance lies in Salesforce's attempt to reclaim leadership in enterprise marketing automation by delivering a modern, AI-first platform that addresses years of criticism around product complexity and siloed data across its legacy marketing tools.

Products & Features

Agentforce for Marketing

AI agents that autonomously plan, execute, and optimize marketing campaigns with minimal human intervention

Data Cloud (Data 360) Integration

Native integration with Salesforce Data Cloud providing a unified customer data foundation for all marketing activities

Journey Orchestration

Full-funnel customer journey builder supporting both B2B and B2C use cases across email, mobile, web, and advertising channels

Audience Segmentation

AI-powered segmentation using real-time and historical data from Data Cloud to build precise, dynamic audience segments

Content Personalization

AI-generated and AI-optimized content personalization at scale across channels and customer touchpoints

Campaign Intelligence

Unified analytics and performance measurement consolidating insights from all marketing channels into a single dashboard

Account-Based Marketing (ABM)

B2B-specific tools for targeting and engaging buying committees and key accounts, evolved from Pardot/Account Engagement

Email & Mobile Marketing

Enterprise-grade email and push/SMS marketing capabilities inherited and modernized from ExactTarget/Marketing Cloud

Marketing Analytics (Datorama)

Cross-channel marketing intelligence and ROI reporting powered by capabilities from the Datorama acquisition

Key Features
Agentic AI automation via Agentforce for autonomous campaign executionNative Data Cloud integration for unified first-party customer dataFull-funnel B2B and B2C support in a single platformConsolidation of 9 prior Salesforce marketing acquisitionsReal-time audience segmentation and activationAI-powered content generation and personalizationCross-channel journey orchestration (email, mobile, web, ads)Deep CRM and Commerce Cloud integrationAccount-based marketing capabilitiesUnified marketing analytics and attribution
Use Cases
Enterprise B2B demand generation and lead nurturingB2C lifecycle marketing and retention campaignsAccount-based marketing for complex sales cyclesCross-channel personalized customer journey orchestrationAI-driven audience segmentation and lookalike targetingAutomated campaign performance optimizationUnified marketing analytics and ROI measurementReal-time triggered messaging based on customer behaviorContent personalization at scale across digital touchpointsMarketing and sales alignment through shared CRM data
Customer Segments
Enterprise B2B companiesEnterprise B2C brands and retailersFinancial services firmsHealthcare and life sciences organizationsTechnology companiesMedia and entertainment brandsManufacturing and industrial companiesExisting Salesforce CRM customers
Corporate history
  • 2025Founded
See integrations with Marketing Cloud Next (13)

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