Lithium

Former leader in online community platforms and social customer engagement, now integrated into Khoros

Lithium Technologies was a leading provider of social customer experience management software that helped enterprises build and manage online communities, social media engagement, and customer support platforms. Founded in 2001, the company pioneered the concept of branded online communities where customers could interact with each other and with company representatives, providing peer-to-peer support and fostering brand loyalty. Lithium's platform powered community forums, social media management, and customer engagement solutions for major brands across various industries. In 2016, Lithium was acquired by Spredfast, a social media management platform, in a deal that combined Lithium's community management strengths with Spredfast's social media marketing capabilities. The merged entity continued to operate under both brand names initially, serving enterprise clients with comprehensive social media and community engagement solutions. In 2019, the combined company underwent a complete rebrand to Khoros, consolidating all products and services under the new brand identity. Today, Lithium's technology and legacy live on within Khoros, which continues to provide digital customer engagement solutions including community forums, social media management, messaging, and customer care platforms. The Lithium brand itself no longer exists as a distinct entity, having been fully integrated into the Khoros product suite and corporate identity.