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Salesforce Service Cloud

Salesforce Service Cloud

Customer ServiceProduct· part of Salesforcesalesforce.com

Customer Service / Support / Contact Center · part of Salesforce

Parent: SalesforceConnections: 13

Last updated Jun 23, 2026 by ATDb automated enrichment · Connections updated Oct 19, 2026

AI-drafted from public sources3 sources cited

At a glance

Salesforce's customer service and support platform — case management, omnichannel routing (email/chat/phone/social), self-service portals, field service, and AI-powered Einstein Bots. Sister product to Sales Cloud and a core component of Customer 360.

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