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Relay42 was acquired by Supermetrics.
Brief
Relay42

Relay42

Relay42 unifies customer data in real time and orchestrates personalized cross-channel journeys at scale, enabling marketers to deliver relevant experiences while maintaining privacy compliance.

relay42.comAmsterdam, North Holland, NetherlandsFounded 2010

Last updated Jun 3, 2026 by ATDb automated enrichment · Connections updated Jun 8, 2026

Industry
Customer Data Platform (CDP) & Journey Orchestration
Business Model
SaaS
Target Market
Enterprise
Employee Count
51-200
Funding
$16M
Parent Company
Supermetrics
API Available
Yes
Market Position

A leading European CDP and journey orchestration platform with strong presence in privacy-conscious, regulated industries

Overview

Relay42 is a Netherlands-based customer data platform and journey orchestration provider that helps enterprise marketers unify fragmented customer data from multiple sources into a single, actionable profile. The platform enables brands to deliver highly personalized experiences across digital and offline channels by combining real-time data ingestion, audience segmentation, and intelligent journey orchestration in a single solution. Relay42 has been particularly strong in regulated and data-sensitive industries such as financial services, retail, and telecommunications across Europe. Founded in Amsterdam, Relay42 built its reputation on privacy-first data management and the ability to orchestrate complex, multi-step customer journeys at scale. Its platform integrates with a wide range of marketing technology tools, data warehouses, and activation channels, positioning it as a central hub in the modern marketing stack. The company has served major European enterprises seeking to move beyond siloed campaign execution toward truly connected customer experiences. In June 2025, Relay42 was acquired by Supermetrics, a marketing data intelligence company, marking a significant expansion of Supermetrics' capabilities into CDP and journey orchestration territory. The acquisition signals Supermetrics' ambition to offer a more complete marketing data and activation platform, combining its analytics and data pipeline strengths with Relay42's real-time orchestration and personalization capabilities.

Products & Features

Customer Data Platform

Ingests, unifies, and resolves customer identities from online and offline data sources into persistent customer profiles

Journey Orchestration Engine

Enables marketers to design and automate multi-step, cross-channel customer journeys triggered by real-time behavioral signals

Audience Segmentation

Dynamic, rule-based and AI-assisted audience builder for precise targeting and suppression across channels

Real-Time Activation

Pushes unified audience segments and personalization signals to connected marketing and advertising platforms in real time

Data Connectors

Pre-built integrations with CRMs, DMPs, ad platforms, email tools, and data warehouses for seamless data flow

Key Features
Real-time customer profile unificationCross-channel journey orchestrationPrivacy-by-design data managementDynamic audience segmentationIdentity resolutionReal-time event triggeringPre-built integration libraryConsent and preference management
Use Cases
Personalizing website and app experiences based on unified customer profilesOrchestrating onboarding journeys for new customers across email, SMS, and adsSuppressing converted customers from paid media campaigns in real timeDelivering next-best-action recommendations in financial servicesUnifying online and offline retail customer data for loyalty programsAutomating triggered communications based on behavioral signals
Customer Segments
Financial services and insurance companiesRetail and e-commerce brandsTelecommunications providersTravel and hospitality companiesLarge European enterprise marketers
Corporate history
  • 2010Founded
See integrations with Relay42 (14)

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