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Salesforce DMP is no longer operating
Brief
Salesforce DMP

Salesforce DMP

Unified first-, second-, and third-party audience data into actionable segments, enabling marketers and publishers to personalize experiences and optimize media spend at scale across digital channels.

salesforce.comSan Francisco, California, United StatesFounded 2010Parent: Salesforce Marketing Cloud

Last updated Jun 5, 2026 by ATDb automated enrichment · Connections updated Jun 8, 2026

Industry
Data Management Platform (DMP)
Business Model
SaaS
Target Market
Enterprise
Employee Count
201-500
Funding
$700M (acquisition price by Salesforce, 2016)
Stock Symbol
CRM
Parent Company
Salesforce Marketing Cloud
API Available
Yes
Market Position

Was a top-tier enterprise DMP, competing with Oracle BlueKai and Adobe Audience Manager, with particular strength in publisher-side data management and CRM integration via Salesforce.

Overview

Salesforce DMP, originally founded as Krux Digital in 2010, was a pioneering data management platform (DMP) that enabled enterprise marketers, publishers, and agencies to collect, unify, and activate first-, second-, and third-party audience data at scale. Krux built a strong reputation for its robust data governance, real-time segmentation capabilities, and ability to process massive volumes of consumer signals across web, mobile, and connected TV environments. Salesforce acquired Krux in 2016 for approximately $700 million, integrating it into the Salesforce Marketing Cloud as its DMP offering and rebranding it Salesforce DMP. Following the acquisition, Salesforce DMP became a central component of the Salesforce Customer Data Platform strategy, connecting audience intelligence with advertising, email, and personalization workflows. It competed directly with Oracle BlueKai, Adobe Audience Manager, and Nielsen DMP, positioning itself as the enterprise-grade choice for brands seeking deep integration with CRM and marketing automation data. The platform was particularly valued for its publisher-side capabilities, cross-device identity resolution, and lookalike modeling features. As the AdTech industry shifted away from third-party cookie-dependent DMPs toward Customer Data Platforms (CDPs) and first-party data strategies, Salesforce chose to sunset the DMP product in 2022. Salesforce directed customers toward its Salesforce CDP (later rebranded as Data Cloud), which offered a more privacy-resilient, first-party-data-centric approach. The sunset of Salesforce DMP reflected a broader industry trend of traditional DMPs declining in relevance as cookie deprecation and privacy regulations reshaped the data landscape.

Products & Features

Audience Segmentation

Real-time creation and management of audience segments based on behavioral, demographic, and contextual signals.

Cross-Device Identity Resolution

Probabilistic and deterministic matching to unify user identities across devices and channels.

Lookalike Modeling

Machine learning-driven expansion of high-value audience segments to find similar users at scale.

Data Marketplace

Access to second- and third-party data from external providers to enrich first-party audience profiles.

Publisher Data Management

Tools for media publishers to package and monetize their audience data for advertisers.

Analytics & Reporting

Dashboards and insights into audience composition, reach, and campaign performance.

Key Features
Real-time audience segmentationCross-device identity resolutionFirst-, second-, and third-party data unificationLookalike audience modelingCRM data integration via Salesforce Marketing CloudPublisher audience monetization toolsData governance and consent managementProgrammatic activation via DSP/SSP integrations
Use Cases
Audience segmentation for programmatic advertisingPersonalization of web and email experiencesPublisher audience packaging and monetizationCross-device campaign targeting and frequency cappingLookalike audience expansion for prospectingSecond-party data sharing between brand partners
Customer Segments
Enterprise brand advertisersDigital media publishersAdvertising agenciesRetail and e-commerce companiesFinancial services firmsMedia and entertainment companies
Corporate history
  • 2010Founded
  • Defunct
See integrations with Salesforce DMP (30)

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